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LightSend
For medical and dental practices and therapists

Send findings and images without letting health data out of your hands.

Swiss data protection law names health data expressly as specially protected, and medical confidentiality rests on Article 321 of the Criminal Code. With LightSend, findings and imaging stay encrypted on the practice’s own server — and the email comes from the practice address the recipient knows.

Arrange a call How LightSend works
Why here in particular

Very large files inside a very tight frame.

A practice has both at once: documents that will not technically pass through a mailbox, and legal requirements stricter than almost anywhere else.

Imaging bursts every mailbox

An MRI series quickly reaches several gigabytes. Up to 10 GB in one transfer — instead of burning images onto a disc and handing it to the post.

Specially protected data

Diagnoses, laboratory values, psychiatric reports. The law singles out health data — a download service with an unclear server location fits that poorly.

The patient has to manage it

No account, no app, no instructions over the phone. A link, a code from the email, done — even for someone who has little to do with computers.

Typical cases

What practices send with it.

Everything too large for an attachment and too delicate for an outside service.

  • →Imaging to referrers and co-treating physicians
  • →Findings and discharge reports
  • →Laboratory results to the patient directly
  • →Referral documents to a hospital or specialist
  • →Reports to insurers after release from confidentiality
  • →X-rays and ultrasound images to the dental practice
  • →Therapy reports to physiotherapy and rehabilitation
  • →Medical records to the successor practice on handover
Day to day

Three steps, workable at the front desk.

A right click will do

Select the file, Send to, LightSend. The draft opens in the usual mail client — or through the Outlook add-in for Microsoft mailboxes.

The code goes to the recipient

They request a confirmation code themselves when opening. After 10 failed attempts there is an hour of quiet — that protects patient data too.

Then it is gone

After 3 to 30 days the server deletes the transfer. The medical record stays where it belongs: in your practice system.

Questions from the trade

What practices ask first.

Can elderly patients handle it?
The recipient clicks a link, enters a code from the email and downloads. No account, no installation, no registration — fewer steps than most patient portals.
Does this replace our practice system or the patient record?
No. LightSend is a way to send files, not a record and not an archive. It sits beside what you have and replaces the USB stick, the disc and the unencrypted attachment.
Where is the data stored?
On the server the practice chooses — a Swiss host of your choice or your own machine. And even there it lies encrypted: the key is in the link and never reaches the server.
Are we even allowed to send findings by email?
The findings do not travel by email — only the link does. The content sits encrypted on your server and becomes readable again only in the recipient’s browser. Whether that suffices in a given case is for the practice to judge; LightSend does not replace the patient’s consent.

Show us one of your own cases.

Tell us how an MRI series reaches the referrer today. It quickly becomes clear whether LightSend fits.

Arrange a call info@lightnet.ch

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